Please Note: The information below provides a brief overview of an area of cover within our policies. All our policy benefits are subject to terms, conditions and exclusions. Please refer to the policy wording for full details which can be downloaded under 'Key Information' below.
Please note: The following sections only apply if you have paid the required premium
for winter sports cover and this is shown on your policy schedule. (If you have purchased
a Winter Sports Annual Multi-Trip policy, cover is provided for up to 17 days in total
within the period of cover.)
Definitions relating to winter sports cover:
Winter sports: Bigfoot skiing, cat skiing or boarding, cross country skiing, curling, glacier skiing, glacier walking (up to 4,000 metres), heli-skiing, ice climbing, ice curling, ice diving, ice hockey, ice skating, kite skiing, kite snowboarding, langlauf, mono skiing, off piste skiing or snowboarding (except in areas considered to be unsafe by local resort management), skiing, ski/snow biking, ski/snow blading, ski randonee, ski touring, ski-dooing, sledging/sleighing, snowboarding, snow mobiling, speed skating and tobogganing.
Winter sports equipment: Skis and snowboards and their bindings, ski poles, ski or
snowboard boots, ski helmets, ice skates.
Section N1 - Winter sports equipment
We will pay up to the amount shown in the table of benefits for winter sports equipment owned
or hired by you which is lost, stolen or damaged during your trip. Please note:
Section N2 - Winter sports equipment hire
- A deduction will be made for wear, tear and loss of value on claims made for winter sports
equipment owned by you as shown in the policy wording.
- The maximum amount we will pay for any one item, pair or set of items is shown in the table
of benefits. Please refer to the definition of 'pair or set of items' on page 12 of the policy
- You must bring any damaged winter sports equipment you own back to the United Kingdom for
We will pay up to the amount shown in the table of benefits for the cost of hiring winter sports
equipment if winter sports equipment owned by you is:
- delayed in reaching you on your outward international journey for more than 12 hours; or
- lost, stolen or damaged during your trip.
Please note: You must keep all receipts for the winter sports equipment that you hire.
Section N3 - Lift pass
We will pay up to the amount shown in the table of benefits for the loss or theft of
your lift pass. Claims would be calculated according to the expiry date of the
lift pass - depending upon how many days there were left to run on the original lift
pass, an unused proportionate refund would be made of its original value.
Please see the policy wording for further information on exclusions to this cover.
Section O - Ski pack
We will pay up to the amount shown in the table of benefits for the unused proportion of
your ski pack which you have already paid for and cannot get back if you become ill or are
injured during your trip and cannot take part in the winter sports activities as planned.
A ski pack includes ski school fees or ski tuition fees, your lift pass and winter sports
equipment that you have hired.
Please note: Your claim will be based on the number of complete days you have not used.
You must get written confirmation of the nature of your illness or injury from the treating
doctor in the resort along with confirmation of how many days you were unable to ski.
Please refer to the General exclusions shown on page 13 of this policy wording for details
of what is not covered.
Section P - Piste closure
Please note: This section only applies between 1 December and 15 April for travel to the
Northern hemisphere or between 1 May and 30 September for travel to the Southern hemisphere.
We will pay up to the amount shown in the table of benefits if, as a result of not enough snow,
too much snow or high winds in your booked holiday resort, all lift systems are closed for more
than 12 hours. We will pay for either:
- the cost of transport to the nearest resort; or
- a benefit for each complete 24-hour period that you are not able to ski and there is no
other ski resort available.
Please note: You must get written confirmation from the management of the resort stating the reason
for the closure and how long the closure lasted. Please refer to the General exclusions shown on page
13 of the policy wording for details of what is not covered.
Section Q - Avalanche cover
We will pay up to the amount shown in the table of benefits for the reasonable extra costs of travel
and accommodation if you are prevented from arriving at or leaving your booked ski resort for more
than 12 hours from the scheduled arrival or departure time because of an avalanche or landslide.
Please note: You must get written confirmation from the appropriate authority, for example, your tour
representative, the ski resort management, stating the reason for the delay and how long the delay lasted.
Please refer to the General exclusions shown on page 13 of this policy wording for details of what is not covered.
Section R - Physiotherapy in the United Kingdom
Please note: No cover is provided under this section if you have puchased a Silver policy.
We will pay up to the amount shown in the table of benefits for fees you have to pay to a
physiotherapist for continuation of treatment on your return home if you sustain an injury
during your trip whilst taking part in winter sports activities.