Read about our cover for Covid-19 included on all policies here

Travel Disruption Cover

If you need to cancel or cut short your trip, for any reason listed below you will only be covered if you have purchased Travel Disruption Cover. If you have purchased this cover it will be shown on your policy schedule.

Extended Missed Departure

If you are involuntarily denied boarding and no suitable alternative is offered within the timeframe shown in the Table of Benefits then we will pay you up to the amount shown in the Table of Benefits for reasonable additional accommodation (room only) and public transport costs (economy only) so that you may continue your trip.

Extended Delayed Arrival

If you arrive later than planned at your destination due to a delay of public transport we will pay you up to the amount shown in the Table of Benefits for:
  1. Each period of delay up to the maximum shown (to help you pay for telephone calls, meals and refreshments purchased during the delay).
  2. A proportion of any unused travel and accommodation costs.

Travel Disruption

We will pay you up to the amount shown in the Table of Benefits for your reasonable additional accommodation and public transport travel expenses (up to the standard of your original booking) so that you may continue your trip If your trip is disrupted due to:
  1. a catastrophe or
  2. the insolvency of the accommodation provider, transport provider or their booking agents or
  3. the public transport on which you were booked to travel being cancelled or delayed (as shown in the Table of Benefits) , diverted or redirected after take-off or
  4. you are involuntarily denied boarding and no suitable alternative is offered within the timeframe shown in the Table of Benefits.
Please see the policy wording for further information including special conditions and what is not covered.