Do I need to be fully vaccinated against Covid?
Our policies do not require you to be fully vaccinated. Please note however that our policies do not offer any cover if you fail to hold the relevant documentation as required by your airline (or other public transport such as a cruise ship or train) or destination country. For example if your destination country requires you to provide either proof of being fully vaccinated or a current negative test certificate and you are denied boarding/entry due to not providing valid documents there is no cover under our policies.
What will I need to do if I test positive?
Unless your destination requires a COVID test then you have no obligation to take one prior to travel under our policy. If your destination does require a test or you wish to take one as you feel unwell we would generally recommend using a private test as noted below as this will include a standardised Fit (or unfit) to Fly Travel certificate. As standard the following options are available to you to prove you have tested positive
- A private test from a provider that provides a Travel certificate, for example* https://covid.randox.com/pre-departure/
- Any other written confirmation of a positive COVID test from a relevant source for example a pharmacy, doctors surgery or hospital.
* Please note this is not an endorsement of this particular provider, we use this as an example as they are one of the largest providers in the UK.
Do you cover the cost of COVID Tests or vaccination?
No. Our policies do not cover the cost of COVID tests or vaccination either prior to, during, or post your travel.
Note: Our claims team will assess costs for COVID tests required by a doctor or hospital as part of a valid claim for emergency medical assistance on a case by case basis. Claims for COVID tests for any other reason (for example pre-departure, in hotel/venue or post arrival tests) will not be covered.
Where can I travel?
You can travel to any destination listed on your certificate of insurance, however, if you travel to a country where the Foreign, Commonwealth and Development Office (FCDO) or other regulatory authority advise against travel there will be no cover under this policy. You can view the current advice by clicking here.
Can I go on a cruise?
We cover cruises as standard and also offer an optional Cruise Cover that adds specialist cover including cover for Missed ports, cabin confinement, unused excursions and more. Click here to read more and download a confirmation of cover if required by your cruise line.