Very helpful and polite

The call was answered quickly and the enquiry was dealt with effectively and to our satisfaction Spencer was very professional and understanding and made the whole process easier. Also listened explained and gave helpful information throughout

Easy to access Bradley was very helpful

Have been using the travel insurance for about 3years now. Great that it has multiple trips insurance that last for the year. Good competitive prices and get discount for being loyal customers. Have referred friends.

Tomas was very thorough and helpful. He answered my queries clearly and concisely.

Bradley was helpful, concise and efficient

Excellent customer service listened to exceptionally by Michaela thank you so much for all your assistance today

Can’t really rate them fully as only got cover with them and not used it

Easy to answer took less than 3 minutes

It was easy to sign up for the policy and the price was good. I can’t comment on the claims process or customer service as I hope it’s purely for cover.

fast easy excellent

Giovanna was excellent assisting me update my policy due to a change in a medical condition. She was kind with great listening skills and very professional. She made the process easy and I felt valued.

Susan did a great job and helped me through my new policy changes. She helped at each stage as I tried to purchase online and I got a bit confused. She had great patience and resolved all my issues.

Good guidance given and details sorted out.

Easy to contact and get through to someone helpful - which makes a lovely change in the world of insurance!! Not needed to make a claim but experience so far gives me confidence

Excellent support, really clear on what actions to take

Check re insurance for existing holiday

Spencer was very professional and understanding and dealt with all issues brilliantly

Problem easily sorted and quick, very pleased

So far so good. The site was super easy to use and didn't take look too get exactly what I wanted.