excellent service well priced easy system to use

Dear CoverForYou Team, I would like to provide positive feedback regarding a member of your customer service team, Diexter. He was extremely polite, professional, patient, and genuinely helpful while assisting me with questions about my upcoming trip to the Pamir Highway in Tajikistan. He took the time to carefully check the underwriting details and clearly explained the cover available under my policy. After initially receiving information that suggested my trip may not be covered, Diexter went the extra mile to investigate further and was able to confirm the correct underwriting position. This saved me a great deal of unnecessary stress and expense. I really appreciated his professionalism and excellent customer service, and I wanted to make sure this feedback was passed on. Kind regards,

Very good service quickly sorted , very competitive.Would definitely recommend to others.

Phoned to update medical conditions. Call handler was calm, polite and patient. Understood our requirements and had the knowledge to understand the medical terms we were using. The process was quick and easy.

Lovely to speak to Nicky . Helped me understand my health issues.very happy to Talk to someone . Than online

Had an enquiry about my annual travel insurance policy. Call was answered promptly and Giavanna was able to answer my question and update my policy with accuracy and efficiency. She was polite and friendly and the call was dealt with in a professional manner. Thank you

Had an issue with not receiving my documents to my email. Nicky sorted out the issue quickly

The website is very clear. The policy vetting quotes, set up and payment pages are very straightforward. I had no hassle purchasing

Easy to use website and comprehensive cover at a fair price.

Used Cover for You since 2021. We gave an annual policy which we renew every year and I've also taken our policies for my children when they travel. I've even claimed for some treatment I had to have in Thailand and the whole process was smooth and easy. Would definitely recommend to anyone

Swift and easy to complete

Always great and straight forward.

Not to many questions easy to complete

Easy to use the site. Good price

Easy to use

Have not been away yet . Thanks

The Customer Service and Support Agent, Diexter, was very helpful. He provided clear and useful replies promptly. Thank you.

Excellent Service. Form was self explanatory and straight forward to complete.

Had to telephone to make change to holiday insurance, i was a bit tongue twisted but thankfully he was really nice and sorted out the whole thing quickly and so easily! Thank you.. good job!

Nice choice of policy covers available. Happy with the insurer. Good premium. Only issue was that I notified them of minor medical condition and the premium nearly doubled. I wasn’t too concerned as it was small premium anyway, as cover only needed for short trip.